The Student Maintenance Representative (SMR) is in charge of helping you. He’s got the tools to loft or deloft your bed, and some other stuff, too. He acts as a liaison between H&D and Martel, so he’ll also occasionally provide you with free pizza and drinks (when he has to set off the fire alarms) and give you important info about any problems we might be having with things like utilities. He also has the keys to Martel: literally. So if you’re locked out (or your fancy new card-operated lock fails), find this guy and he’ll let you in. (Of course, if you can’t find him, you can call H&D or RUPD and they’ll let you in.)
Helpful Maintenance-type Links
In case of maintenance emergencies (e.g. heavy leaking), call the Central Plant: 713.348.4095
General Maintenance Issues — Submit a work order
Telephone Issues — call 713.348.5555 or email tele@rice.edu.
Internet or Computer Issues — call or email Help Desk, 713.348.4357 or helpdesk@rice.edu
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